Consent to personal data processing

Effective from February 1, 2026

By submitting any feedback form on mtlm.ru, the user consents to PJSC Mostochlegmash (hereinafter — the Operator) processing the personal data provided in the form on the following terms.

1. Operator

PJSC Mostochlegmash
TIN: 7731026423, KPP: 773101001, OGRN: 1027739673180
Address: 121354, Moscow, Dorogobuzhskaya str., 14
Phone: +7 (495) 799-96-70
E-mail: info@mtlm.ru

2. Purposes of processing

• handling user requests and providing responses;
• processing product orders;
• information and consulting support;
• sending internal notifications to the Operator about incoming requests.

3. Personal data being processed

• full name;
• phone number;
• e-mail address;
• organisation name (if provided);
• message text;
• IP address — collected automatically on form submission;
• browser data (User-Agent) — collected automatically.

4. Actions and methods of processing

Collection, recording, systematisation, accumulation, storage, refinement (updating, modification), extraction, use, transfer (provision), blocking, deletion, destruction. Processing is performed using automated means and without.

5. Third parties

Processing is carried out by the Operator. For the stated purposes the following are involved:

• Yandex SmartCaptcha (LLC "Yandex") — form spam protection. Processes IP address, browser data, behavioural characteristics. Data is processed within the Russian Federation.

No cross-border transfer of personal data is performed.

6. Processing term

Personal data is processed until the processing purpose is achieved, after which it is destroyed within 30 (thirty) days unless otherwise required by law.

7. Withdrawal of consent

The user may withdraw consent at any time by sending a written request:

• by e-mail to info@mtlm.ru with the subject "Withdrawal of consent to personal data processing";
• by post to the operator's address: 121354, Moscow, Dorogobuzhskaya str., 14.

Upon withdrawal, the Operator stops processing and destroys the data within 30 days from receipt of the withdrawal notice.

8. Confirmation of consent

Consent is confirmed by ticking the checkbox "I consent to the processing of my personal data" when submitting a form on the site.

9. Legal consequences

The user is informed that refusal to provide personal data and/or consent to its processing makes it impossible to handle the user's request through the feedback forms.

10. Additional information

Details on processing procedure, subject rights and security measures are provided in the privacy policy.